Deliveries & Orders FAQ
Do you deliver outside the UK?
Yes. We deliver to the majority of mainland Europe – please see our full list of delivery destinations below.
Albania, Andorra, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czecj Rep, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine
How soon will my order be delivered?
Our stock items are available for overnight delivery to most mainland UK destinations, as long as your order is completed before our cut-off time. Cut-off times are currently as follows:
- Monday –Thursday – 3.30pm
- Friday – 2:30pm
Deliveries to highlands and islands can take a little longer.If your delivery date is critical, please call us on 0800 678 5665 to discuss. We can then check whether we have the item in stock and – if your delivery is really urgent – arrange for overnight delivery (at additional cost, which you can pay quickly and easily while on the phone).Deliveries to Europe are made by courier, and are sent as soon as possible.
I can’t find the part I need
If we don’t have your item listed, we offer a Bespoke part service. We can arrange for collection of your existing part, once received we will quote you within 48 hours, and – if the price is agreeable – we will begin manufacturing your brand-new part! If not, you get your original sent back FOC.
Returns & exchanges
Please refer to our terms and conditions.
What are your delivery charges?
UK mainland For UK mainland (England, Wales, Scotland but excluding Northern Ireland), delivery is just £7.50 for orders totalling less than £100 excluding VAT. Orders with a total value exceeding £100 excluding VAT are delivered FREE. If you require delivery outside of UK mainland, please get in touch and we’ll arrange delivery charges.
What if the product I want isn’t in stock?
One of the benefits of buying direct from the manufacturer is that any items that might not be in stock are made on receipt of your order and sent as soon as possible. Manufacturing time varies for different products.At the time of adding any item that we don’t have in stock to your basket, you’ll be notified of the estimated delivery time.